1
Open your Plex server in a browser
Head to
app.plex.tv
or your local server directly at
http://localhost:32400/web.
Sign in with your Plex account if prompted.
2
Go to Settings
Click the wrench icon (⚒) in the top-right corner of the Plex Web UI to open
Server Settings. Make sure you’re viewing your server’s settings,
not your account settings.
3
Open Troubleshooting
In the left sidebar, scroll to the Manage section near the bottom
and click Troubleshooting.
4
Download the database
Click the Download Database button. Plex will package up a snapshot
of its database and your browser will download a .zip file with a
long system-generated name — that’s normal.
5
Unzip and load it here
Extract the .zip. Inside you’ll find a .db file —
drag and drop it onto the upload area on this page, or click to browse for it.
Everything is processed entirely in your browser; nothing leaves your device.
Tip: The built-in Download Database button creates a clean, consistent
snapshot — it’s the safest way to get the file and works regardless of your
operating system or where Plex is hosted. You can repeat the process anytime you want
a fresh picture of your library.